Privacy Policy

StepX Trading ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site or through our services includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to our services.
• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange services from us.
• Data From Third Parties: We may receive information about you from third parties, such as public databases, social media platforms, and other outside sources.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our services to:

• Create and manage your account
• Email you regarding your account or order
• Fulfill and manage purchases, orders, payments, and other transactions
• Provide you with requested services and customer support
• Send you newsletters or other information about promotions
• Request feedback and contact you about your use of the Site
• Resolve disputes and troubleshoot problems
• Prevent fraudulent transactions and protect against criminal activity
• Comply with legal and regulatory requirements

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process or to protect the rights of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf.
• Business Transfers: We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.

We do not sell your personal information.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

7. Contact Us

If you have questions or comments about this Privacy Policy, please use the contact us form.